Privacy Policy

1. Introduction

Welcome to Synapse3 ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Web3 and blockchain advisory services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on our website
• Submit a contact or consultation form
• Subscribe to our newsletter
• Participate in surveys or promotions
• Engage with our social media accounts
• Request information or services

This personal information may include:

• Name
• Email address
• Phone number
• Company name
• Job title
• Project details

2.2 Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent
• Date and time of access
• Geographic location (city/country)

3. How We Use Your Information

We may use the information we collect for various purposes, including:

3.1 Business Purposes

• Providing and maintaining our services
• Responding to your inquiries and service requests
• Processing transactions and sending related information
• Managing your account and relationship with us
• Delivering the information and services you have requested
• Customizing your experience and providing personalized content

3.2 Marketing and Communications

• Sending you newsletters, updates, and promotional materials
• Providing you with information about services that may interest you
• Measuring the effectiveness of our marketing campaigns
• Conducting market research and surveys

3.3 Improvement and Analysis

• Improving our website functionality and user experience
• Analyzing usage patterns and trends
• Developing new products, services, and features
• Testing and troubleshooting new products and features

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as:

• Email delivery services
• Customer relationship management systems
• Analytics providers
• Payment processors
• Marketing automation platforms

4.2 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, any information owned or controlled by us may be among the assets transferred to third parties.

4.3 Legal Obligations

We may disclose your information where required to do so by law or in response to valid legal processes, such as a court order, subpoena, or governmental request.

4.4 Protection of Rights

We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person.

5. Your Privacy Choices and Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us at info@synapse3.io.

6. Security of Your Information

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files that are placed on your device when you visit a website.

7.1 Types of Cookies We Use

• Essential Cookies: Required for the operation of our website. They include cookies that enable you to log into secure areas.
• Analytics/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
• Functionality Cookies: Used to recognize you when you return to our website and enable us to personalize content.
• Marketing Cookies: Record your visit to our website, the pages you have visited, and the links you have followed.

7.2 Third-Party Tracking Technologies

We use the following third-party services that may set cookies:

• Google Analytics: For website analytics and performance monitoring
• RB2B: For visitor identification and lead generation
• ConvertKit: For email marketing and form submissions

7.3 Managing Cookies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. Most web browsers allow some control of most cookies through the browser settings.

8. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not owned or controlled by us. This Privacy Policy applies only to our website and services. We have no control over and assume no responsibility for the privacy practices of any third-party sites or services.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process your personal data
• Whether we can achieve those purposes through other means
• The applicable legal requirements

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Last Updated: June 2025

13. Your California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information
• The right to non-discrimination for exercising your privacy rights

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Synapse3
Email: info@synapse3.io